Privacy Policy - Lamb Telecom

Last updated: 11/4/2024

Introduction Welcome to Lamb Telecom (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.lambtele.com.
Information We Collect We may collect personal information that you provide directly to us, such as:

Name
Email address
Phone number
Other information you provide to us

How We Use Your Information We use the information we collect for various purposes, including:

To provide and maintain our service
To notify you about changes to our service
To provide customer support
To gather analysis or valuable information so that we can improve our service
To monitor the usage of our service
To detect, prevent and address technical issues

Data Retention We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy.
Data Security We use commercially acceptable means to protect your personal information, but remember that no method of transmission over the internet or method of electronic storage is 100% secure.
Your Data Protection Rights Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, or delete your data.
Changes to This Privacy Policy We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
Contact Us If you have any questions about this Privacy Policy, please contact us at [email protected] or 720-927-1997.
SMS Messaging and 10DLC Compliance At Lamb Telecom, we may use SMS (text messaging) to communicate with our users. We comply with all applicable laws and regulations regarding SMS messaging, including those related to 10-Digit Long Code (10DLC) messaging.
a) Consent: By providing your mobile phone number and opting in to receive SMS messages from us, you consent to receive text messages at the number provided. This consent is not a condition of purchase.
b) Message Frequency: The number of SMS messages you receive from us will vary depending on the nature of your interaction with our services.
c) Message and Data Rates: Message and data rates may apply to SMS messages sent and received. Please check with your mobile service provider for details on potential charges.
d) Opt-Out: You can opt-out of receiving SMS messages at any time by replying “STOP” to any message you receive from us. After you opt-out, we may send you a final message to confirm your opt-out.
e) Help: For help or information about our SMS messaging, reply “HELP” to any message you receive from us or contact us using the information provided in the “Contact Us” section of this policy.
f) 10DLC Compliance: We adhere to all requirements set forth by mobile carriers and the Campaign Registry for 10DLC messaging. This includes registering our brand and use cases, and following best practices for message content and frequency.
g) Data Usage: Any personal information collected through SMS messaging will be treated in accordance with this Privacy Policy.
h) Third-Party Service Providers: We may use third-party service providers to assist with our SMS messaging program. These service providers are bound by confidentiality agreements and are not permitted to use your personal information for any purpose other than to provide SMS services on our behalf.
Opt-In: To receive SMS messages from us, you must explicitly opt-in by providing your mobile phone number and agreeing to receive text messages. Opting in can be done through our website, during your service enrollment, or via other designated methods we provide. By opting in, you consent to receive text messages at the number provided. This consent is not a condition of purchase.